General Information About Shipping

Once we receive the information of purchase via the payment gateway used, we will proceed with the process of on-demand printing and/or shipping of any book or report purchased severally or in bulk. Please make sure that you provide your address details on the payment gateway so as to receive the publications at the proper place. 

We will attempt to deliver all the publications purchased within the time frame of 5 days to 3 weeks. In special circumstances, if we fail to deliver the publications within the time frame, feel free to connect with us via email at sales@indicpacific.com to request a refund or request the payment gateway portal with a message requesting refund. Our refund policy for books and reports has been provided on this website.

We are available to get in touch with the customer for a chat via our Website or the payment gateway from 1000 hours to 1700 hours IST every working day, unless a national holiday is declared, or any adverse circumstance appears to happen.

In case any commodity received by a customer has quality issues, please send pictures showing the quality via our contact form and we will be happy to address your queries.